Attackers Don’t Hack—They Impersonate

The front door to your organization isn’t your firewall—it’s your identity system. And attackers have figured out how to pick the lock.

Take what happened at MGM Resorts. In one of the most costly breaches of 2023, attackers didn’t break in—they talked their way in. They pretended to be an employee, called the help desk, and within minutes had access to core systems. The damage? Over $100 million lost and major disruption to business.

The problem wasn’t weak passwords or missing MFA. It was simple: the organization couldn’t prove who was asking for access.

This is happening more often than you think. From social engineering and insider threats to deepfake-assisted impersonation, attackers no longer rely on brute force. They rely on sounding believable.

And yet, despite the growing risk, many organizations still haven’t adopted identity proofing. Why?

Because traditional identity verification is slow, clunky, and hard to scale. Think of a new hire waiting days to get access because their ID has to be manually reviewed by their IT support team, or a locked-out executive stuck on hold while help desk staff scramble to verify their identity over Zoom. These outdated processes introduce too much friction—especially when the business needs to move fast. So teams delay or skip proofing altogether, leaving a critical gap at the start of the credentialing process.

When Access Is Given Without Proof

Most systems still hand out credentials assuming the person on the other end is who they say they are. But credentials can be shared. Logins can be spoofed. And help desks can be tricked.

Once that assumption is exploited, it’s already too late. The attacker is in—and the damage begins.

The real problem isn’t weak authentication. It’s that identity verification is missing from the moments that matter most: before access is granted, before credentials are issued, and before trust is earned.

This is the blind spot attackers exploit. And it’s where you need to take control.

Meet Axiad Confirm

Axiad Confirm solves this blind spot by putting real identity proofing directly inside your credentialing workflow.

Instead of assuming someone is legit, Confirm asks them to prove it—right at the moment credentials are issued or access is re-verified.

Axiad Confirm is a modern identity verification solution built into Axiad Conductor, our credential management platform. It enables your team to validate identities before issuing credentials, during renewal, or in response to risk. And it does it in a way that’s fast, intuitive, and seamless for users.

This isn’t just another MFA layer. This is real-time identity assurance, woven into how your credentials are created and trusted.

So what can Axiad Confirm actually do?

  • Government ID scanning
  • Biometric liveness detection
  • Inline validation tied to credential workflows

It provides everything you need to safely verify identity with no extra vendors. No manual reviews. No delays. Just proof. Built in.

Two Ways to Use It

Every organization has different trust moments. Some happen when someone joins. Others happen when something goes wrong.

That’s why Axiad Confirm offers two purpose-built flows:

Axiad Confirm – Onboard
Use this during new hire onboarding to capture and verify a government-issued ID, match it to the user’s face, and issue a credential only once identity is confirmed.
It’s perfect for meeting compliance standards like NIST 800-63-3 IAL2 and ensuring Zero Trust from day one.

Axiad Confirm – Verify
Use this when an existing user needs to prove who they are—without repeating full proofing.

Great for:

Account lockouts and access recovery

Flagged sessions or risky logins

  • Sensitive transactions by privileged users
  • Periodic checks for contractors or remote workers

It’s fast and biometric. And it keeps people moving while keeping bad actors out.

What You Actually Get From Axiad Confirm

Axiad Confirm isn’t just about stopping a specific type of attack—it’s about giving your organization more control and confidence across the entire identity lifecycle. It strengthens your defenses, simplifies how users get access, and builds trust into every step of the credentialing process.

By verifying someone’s identity before issuing or recovering a credential, Axiad Confirm helps you shut out impersonators and stop attacks before they cause damage. Security teams can prevent social engineering attempts—like the one that hit MGM—and reduce the number of identity-based incidents they have to respond to.

It also helps your organization move faster. New hires get what they need on day one, and existing users can recover access quickly without dragging support teams into it. That means fewer delays and fewer tickets related to credentialing or lockouts.

Compliance is built in, too. Axiad Confirm supports identity assurance standards like NIST 800-63-3 and helps you stay aligned with Zero Trust policies such as OMB M-22-09. That makes passing audits easier and cuts down on manual checks and documentation.

And above all, it gives you peace of mind. Whether you’re issuing credentials for a new employee or revalidating someone mid-lifecycle, you’ll know the person is who they say they are. No guesswork. Just verified trust—built right into your workflow.

TL;DR

Your next breach won’t be some genius hack—it’ll be a convincing voice calling your help desk. Axiad Confirm helps you shut that door before it opens.

  1. Use Onboard to verify new hires before credentials are issued
  2. Use Verify to re-check identities during risky or sensitive moments

It’s identity verification, integrated with Zero Trust principles. And it’s available now—fully integrated into your credentialing infrastructure.

Ready to See It in Action? Schedule your demo.

Let’s put an end to trusting blindly—and start proving before we trust.