Why Accenture Is Axiad's 2025 Customer of the Year: A CEO's Perspective on Identity That Accelerates Growth
When I think about what makes a customer relationship exceptional, it’s never just about a deployment. It’s about ambition. It’s about the moments when identity becomes a business accelerator instead of a technical chore.
Accenture sees identity the way we do: as the invisible infrastructure that lets a company move at its true speed. When you’re acquiring nearly 100 companies in two years, there’s no time for fragile authentication or manual credential sprawl. Trust has to keep pace with growth.
That’s why naming Accenture our 2025 Customer of the Year wasn’t a hard decision. They show what it looks like when growth and security stop fighting for priority and start reinforcing each other.
What Happens When Diverse AD Environments Meet Tight Timelines?
Many newly acquired organizations operate their own Active Directory environments and Accenture had to manage the transition for hundreds of these. Migrating these systems to Accenture's corporate identity standard can be complex and time-intensive.
The question Accenture faced was straightforward but critical: How do you enforce phishing-resistant authentication now, without disrupting business or waiting for long-term migration projects?
Accenture's Information Security team chose our PKIaaS as the answer. Axiad is the secure, scalable, drop-in method they used to replace passwords with smart card authentication across distinct environments.
How Did We Deliver Trusted Identity at the Speed of Now?
Accenture deployed our PKIaaS to provide consistent, centralized, phishing-resistant MFA to 2,000 end users across multiple AD environments. The implementation was straightforward which is something that's rarely said about PKI at this scale.
Our dedicated support team worked closely with Accenture to craft and deploy a solution that addressed their security and business needs. This partnership gave them confidence in the solution and freed their team to focus on the broader elements of the ACE program.
This shift strengthened authentication while supporting Accenture's corporate commitment to a passwordless future. It helped them close security gaps without adding friction for users.
But the value didn't stop there.
What Results Did Accenture Achieve?
Accenture achieved measurable improvements across operational efficiency, identity governance, and overall security posture.
A stronger, more centralized identity security posture.
We helped Accenture unify authentication across hundreds of distributed AD environments while maintaining centralized identity governance and administrative control.
A dramatic attack-surface reduction.
One of the most unexpected outcomes was a ~50% reduction in highly privileged AD admin accounts. Fewer privileged identities mean fewer attack targets and stronger alignment with least-privilege principles. This also improved detection, monitoring, and credential hygiene.
AD administrators embraced the change.
Introducing new tooling at enterprise scale often sparks resistance. Not here. Accenture's AD administrators overwhelmingly supported the new model due to its streamlined authentication flows and reduced number of identities they must manage.
Tangible ROI.
Accenture gained faster acquisition enablement and centralized control over AD administrative credentials. This provided a clear return in efficiency, risk reduction, and consistency across a highly dynamic global environment.
Why Does Accenture Deserve the Customer of the Year Award?
Accenture didn’t treat identity as a compliance checkbox. They treated it as a growth enabler and it changed everything.
Their pace of acquisition demands identity workflows that don’t break under pressure. Their ACE program redefined what “good” looks like: authentication that stays consistent across newly acquired environments, doesn’t slow teams down, and reduces risk while the business moves.
When authentication is strong, unified, and frictionless:
• Growth accelerates
• Integration becomes smoother
• Operations run cleaner
• Risk declines
• Trust becomes measurable
Accenture proved that identity, when done right, becomes a force multiplier for the business. Their execution shows the world what our core brand promise looks like in practice: Trusted identity. At the speed of now.
What Can Other Enterprises Learn from Accenture's Journey?
Accenture’s journey highlights a truth more companies are waking up to: identity isn’t something you “bolt on” after a transformation. It is the transformation. When trust is consistent across environments -- old and new -- you don’t lose momentum; you gain it.
This is why Accenture is Axiad’s 2025 Customer of the Year. Their example raises the bar for what enterprise identity should enable: high-velocity growth without chaos, friction, or compromise.
We’re honored to be part of their story, and even more excited for what comes next. Modern identity doesn’t slow the business down. It gives the business confidence to execute at full speed.